AutoView v7 Modules
Workshop/eVHC
Control your costs. Upsell. Increase your profitability.
AutoView v7 Modules
Workshop/eVHC
Control your costs. Upsell. Increase your profitability.
Overview
Workshop optimisation.
The Service Desktop offers an intuitive workshop diary, displaying reservations, capacity, courtesy cars, technicians, and resources—all in a visually organized format. It also includes advanced technician scheduling features for streamlined management.
This system allows seamless job allocation to technicians, with real-time updates on time and duration as needed. Technicians can access scheduling data on their mobile devices, enabling them to log onto jobs, perform eVHC inspections, communicate with the Service and Parts Desktops, and request parts effortlessly.
The Service Desktop also provides a live overview of technician activity, incoming SMS messages, due contacts, and customer service requests, ensuring smooth workflow management.
Overview
Workshop optimisation.
The Service Desktop offers an intuitive workshop diary, displaying reservations, capacity, courtesy cars, technicians, and resources—all in a visually organized format. It also includes advanced technician scheduling features for streamlined management.
This system allows seamless job allocation to technicians, with real-time updates on time and duration as needed. Technicians can access scheduling data on their mobile devices, enabling them to log onto jobs, perform eVHC inspections, communicate with the Service and Parts Desktops, and request parts effortlessly.
The Service Desktop also provides a live overview of technician activity, incoming SMS messages, due contacts, and customer service requests, ensuring smooth workflow management.
Autoview v7 DMS
Workshop Features
Autoview v7 DMS
Workshop Features
- Sublet invoice control and accrual
- User controlled Job descriptions & times
- Highlighting of repeat Jobs
- Courtesy car rental
- Service history with total drilldown
- Daily cash control
- Vehicle lookup
- Labour efficiency & Utilisation analysis
- Profitability & performance analysis
- Detailed reporting
- WIP control
- Warranty & recall notifications
- Customer type discounting
- Estimating system
- Appointment management & control
- Workshop Scheduling
- eVHC integration
- Automatic notifications
- Job allocation & distribution
- Menu pricing
- Multimedia communication with customers
- Apps for customer online booking
- Integrated with Stripe for customer mobile payment options
- Warranty management
- “Drop & Drag” control of appointments
- Time recording and comparisons with Manufacturer standard times.
Overview
Vehicle Health Check
Effortlessly integrated with the AutoView parts and workshop system, AutoView VHC minimizes duplicate entries and user errors. When a job is created in AutoView, it can automatically generate a VHC list if enabled.
Overview
Vehicle Health Check
Effortlessly integrated with the AutoView parts and workshop system, AutoView VHC minimizes duplicate entries and user errors. When a job is created in AutoView, it can automatically generate a VHC list if enabled.
- The technician inspects the vehicle and creates an e-Repair Order directly on their tablet, adding notes, recommendations, and pricing for any extra work or parts needed. With the AutoView multimedia app, a traffic light report—along with photos and videos of identified issues—can be sent to the customer via email or text.
- This app enables customers to approve, schedule, or decline the repairs.
VHC reports, photos, and videos help facilitate the “up-sell” process, allowing future work to be scheduled and recalled later. Additionally, “up-sell” reports track extra services secured. Once approved, the authorized work is automatically added to the workshop job.
Autoview v7 DMS
Vehicle Health Check Features
Autoview v7 DMS
Vehicle Health Check Features
- Traffic Light System
- Proven Upsell Success
- Time in Section
- Integrated Menu Pricing
- Integrated Augmented Video
- Integrated with AutoView Multimedia App to allow customers to authorise work remotely with customer portal
- Event Notification
- The full VHC report, along with the video, is available to the customer
- Full visibility of Parts, Labour Operations, Pricing, Contacts, Service History etc
- Automatic update of Job cards for Authorised work
- No requirement for duplicate entries